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# Program Manager, Mobile Food Pantry Operations

## Organization Overview
Fresh Roots Chicago is a mid-sized nonprofit working to expand equitable food access across the city's historically underserved neighborhoods. Through mobile food pantries, farm partnerships, and community-led programming, we deliver more than 1.2 million pounds of fresh, culturally relevant food each year. Our 22-person team is rooted in the belief that nourishing food is a right, not a privilege.

## Position Summary
The Program Manager will lead the day-to-day operations of our mobile food pantry program, ensuring that neighbors across Chicago's South and West Sides receive dependable, dignified access to fresh food. Reporting to the Director of Programs, this role supervises a team of three Coordinators, cultivates partnerships with local farms and community-based organizations, and strengthens the systems that move food from grower to neighborhood. We're looking for a thoughtful leader who brings organizational rigor, deep respect for community voice, and a commitment to racial and food justice.

## Key Responsibilities
- Oversee all aspects of mobile food pantry operations, including route planning, site logistics, inventory, and volunteer coordination across 15+ weekly distributions.
- Supervise, coach, and support three Pantry Coordinators, fostering a collaborative team culture grounded in equity and continuous learning.
- Build and steward relationships with local farms, cooperatives, faith communities, schools, and neighborhood organizations to strengthen the local food ecosystem.
- Partner with residents and community leaders to ensure program design reflects the lived experiences, cultural preferences, and priorities of the neighborhoods we serve.
- Track program outcomes, maintain accurate data, and contribute to reports for funders, the board, and community partners.
- Manage the program budget (~$750K), monitor expenses, and collaborate with Development staff on grant narratives and funder site visits.
- Identify and implement improvements to food sourcing, storage, and distribution practices that reduce waste and increase access.
- Represent Fresh Roots Chicago at coalition meetings, community events, and public forums focused on food justice and equity.

## Required Qualifications
- At least 4 years of relevant experience in program management, community-based services, food systems, or a related field.
- 2+ years of supervisory experience, with a demonstrated commitment to equitable, supportive people management.
- Experience building authentic partnerships with community organizations, residents, or grassroots leaders.
- Strong project management skills, with the ability to juggle logistics, timelines, and multiple stakeholders.
- Familiarity with Chicago neighborhoods and an understanding of the systemic roots of food insecurity.
- Valid driver's license and willingness to travel locally to distribution sites.
- Proficiency with Microsoft Office, Google Workspace, and data or CRM tools (e.g., Salesforce, Link2Feed).

## Preferred Qualifications
- Bilingual in Spanish and English.
- Lived experience in the communities we serve.
- Background in food systems, urban agriculture, or public health.
- Experience managing program budgets of $500K or more.

## Compensation & Benefits
- Salary range: **$62,000–$72,000**, commensurate with experience.
- Fully paid medical, dental, and vision insurance for employees (generous dependent coverage available).
- 4 weeks of paid time off, 12 paid holidays, and paid winter closure.
- 403(b) retirement plan with a 4% employer match.
- Professional development stipend and a hybrid schedule with flexible hours.

## How to Apply
Please send a resume and a brief cover letter sharing why this work matters to you to **careers@freshrootschicago.org** with the subject line *Program Manager – Mobile Food Pantry*. Applications will be reviewed on a rolling basis until the position is filled.

Fresh Roots Chicago is an equal opportunity employer. We strongly encourage applications from people of color, women, LGBTQ+ individuals, people with disabilities, and candidates with lived experience of food insecurity. We believe our team is strongest when it reflects the communities we serve.

# Program Manager, Mobile Food Pantry Operations

## Organization Overview

Fresh Routes Chicago is a community-driven nonprofit working to eliminate food insecurity in Chicago's South and West Side neighborhoods. We operate mobile food pantries, build relationships with local farms, and partner with community organizations to ensure nutritious food reaches the families who need it most. Our work is rooted in the belief that food access is a fundamental right and that communities closest to the problem are closest to the solution.

## Position Summary

We're seeking a compassionate and organized Program Manager to lead our mobile food pantry operations and help us deepen our community impact. You'll oversee day-to-day logistics of three mobile pantries, supervise and mentor three Coordinators, and develop meaningful partnerships with local farmers and community groups. This role offers the opportunity to directly improve food access while building a stronger, more equitable food system in Chicago.

## Key Responsibilities

- Oversee all operational aspects of three mobile food pantries, including scheduling, route optimization, inventory management, and quality assurance
- Supervise, mentor, and support three Program Coordinators; provide coaching, set performance expectations, and create opportunities for professional growth
- Build and maintain partnerships with local farms, community organizations, schools, and other stakeholders to expand our reach and deepen our impact
- Track program metrics, gather community feedback, and prepare monthly reports on operations, partnerships, and program outcomes
- Develop and implement solutions that increase food access, improve customer experience, and reflect the needs and values of the communities we serve
- Manage program budget, including food procurement, transportation, and operational costs
- Represent Fresh Routes Chicago at community meetings, events, and networking opportunities
- Contribute to organizational equity and inclusion initiatives that ensure our programs and workplace reflect the communities we serve

## Required Qualifications

- 3+ years of experience in nonprofit program management, operations, or community services
- Demonstrated ability to supervise and develop staff in a mission-driven environment
- Strong organizational and project management skills with attention to detail
- Experience building and maintaining community partnerships
- Excellent written and verbal communication skills
- Reliable transportation and valid driver's license (occasional driving required)
- Commitment to racial equity and food justice principles

## Preferred Qualifications

- Experience in food access, food systems, or related nonprofit work
- Familiarity with food pantry operations or logistics
- Experience working in or serving South and West Side Chicago communities
- Bilingual skills (Spanish/English)

## Compensation & Benefits

**Salary:** $62,000–$72,000 annually, commensurate with experience

**Benefits include:** comprehensive health insurance (medical, dental, vision), 401(k) with employer match, 4 weeks paid time off, professional development support, and flexible work arrangements.

## How to Apply

Submit a resume, cover letter, and a brief note (1 paragraph) about why food justice work matters to you to **careers@freshroutes.org** with the subject line "Program Manager Application." Applications reviewed on a rolling basis.

**Fresh Routes Chicago is an equal opportunity employer committed to building a diverse team. We welcome applications from people of all backgrounds and encourage candidates from communities most impacted by food insecurity to apply.**

**Job Title**  
Program Manager, Mobile Food Pantry

**Organization Overview**  
[Organization Name] is a Chicago-based nonprofit working to expand equitable food access in underserved neighborhoods. With a team of 22 staff and a $4M annual budget, we partner with communities, local growers, and neighborhood organizations to reduce hunger, increase dignity in food distribution, and strengthen long-term food security across the city.

**Position Summary**  
The Program Manager, Mobile Food Pantry will lead the planning, delivery, and continuous improvement of our mobile pantry program, helping ensure that fresh, culturally responsive food reaches neighbors who need it most. This role supervises three coordinators, supports day-to-day operations, and builds strong partnerships with local farms, volunteers, and community-based organizations. The Program Manager will also track program outcomes, manage logistics, and help create an inclusive, community-centered experience for participants. This is an ideal opportunity for a collaborative leader who is deeply committed to food justice, equity, and relationship-building.

**Key Responsibilities**  
- Oversee the daily and long-term operations of the mobile food pantry program, including scheduling, site coordination, distribution planning, and troubleshooting.  
- Supervise, coach, and support three program coordinators, fostering a team culture grounded in respect, accountability, and learning.  
- Build and maintain partnerships with local farms, food suppliers, and community organizations to strengthen food sourcing and neighborhood reach.  
- Collaborate with internal staff to ensure programs are responsive to community needs and aligned with organizational goals and values.  
- Track program data, prepare reports, and use insights to improve service delivery, participant experience, and program impact.  
- Manage program budgets, supplies, and logistics to support efficient, mission-aligned operations.  
- Help recruit, train, and support volunteers participating in mobile pantry distributions.  
- Represent the organization with warmth and professionalism at community meetings, partner gatherings, and public events.

**Required Qualifications**  
- At least 3 years of experience in program management, community-based services, food access, public health, or a related nonprofit setting.  
- At least 1 year of staff supervision or team leadership experience.  
- Demonstrated commitment to equity, food justice, and working alongside historically underserved communities.  
- Strong organizational skills with the ability to manage multiple moving parts in a fast-paced environment.  
- Experience building partnerships with community stakeholders, vendors, or local institutions.  
- Comfort with data tracking, reporting, and using basic technology tools such as spreadsheets and shared databases.  
- Valid driver’s license and ability to travel throughout Chicago for pantry sites and partner meetings; some evening or weekend hours may be needed.

**Preferred Qualifications**  
- Experience working in food access, hunger relief, urban agriculture, or emergency assistance programs.  
- Knowledge of Chicago neighborhoods and relationships with local community organizations or farms.  
- Bilingual skills, especially in Spanish, are strongly valued.  
- Experience managing program budgets and coordinating volunteers.

**Compensation & Benefits**  
This is a full-time position with an annual salary range of **$62,000-$72,000**, depending on experience. We offer a full benefits package, including health coverage, paid holidays, and **4 weeks of paid time off**. We are committed to supporting staff well-being and creating a workplace where people feel valued, connected, and able to thrive while advancing community impact.

**How to Apply**  
Please submit your resume and a brief cover letter describing your interest in the role and your connection to our mission. Applications may be sent to [email address] with the subject line: **Program Manager, Mobile Food Pantry**. Applications will be reviewed on a rolling basis until the position is filled.

[Organization Name] is an equal opportunity employer. We strongly encourage applications from Black, Indigenous, and other people of color, people with disabilities, LGBTQ+ candidates, and individuals with lived experience related to food insecurity or the communities we serve. We believe a diverse team makes our work stronger and more responsive.

### Mobile Food Pantry Program Manager

#### Organization Overview
Nourish Chicago is a mid-sized nonprofit dedicated to expanding food access in underserved neighborhoods across the city. With an annual budget of $4 million and a passionate team of 22, we operate mobile food pantries that deliver fresh, nutritious food to thousands of families each year, fostering healthier communities and reducing food insecurity. Our work centers on equity, partnering with residents to build sustainable solutions that honor local needs and cultures.

#### Position Summary
Join our mission-driven team as the Mobile Food Pantry Program Manager, where you'll lead operations that bring fresh food directly to Chicago's most vulnerable neighborhoods. You'll supervise a dedicated team of three coordinators, strengthen partnerships with local farms and community groups, and ensure our programs promote equity and lasting community impact. This role is perfect for a collaborative leader passionate about food justice and empowering underserved communities.

#### Key Responsibilities
- Oversee all aspects of mobile food pantry operations, including route planning, distribution logistics, and inventory management to serve diverse neighborhoods equitably.
- Supervise and support three program coordinators, providing mentorship, training, and performance feedback to build a strong, inclusive team.
- Build and nurture partnerships with local farms, food suppliers, and community organizations to secure reliable sources of fresh produce and expand reach.
- Monitor program budgets, track outcomes, and use data to measure impact on food access and community health.
- Engage directly with residents and community leaders to gather feedback, adapt services, and promote culturally responsive programming.
- Ensure all activities advance our commitment to equity, including accessibility for people with disabilities and culturally appropriate food options.
- Coordinate volunteer efforts and community events to amplify program visibility and participation.
- Collaborate with leadership to develop program strategies aligned with Nourish Chicago's anti-hunger mission.

#### Required Qualifications
- At least three years of experience in program management, ideally in food access, nonprofits, or community services.
- Proven supervisory experience leading small teams in dynamic, community-facing environments.
- Strong organizational skills with the ability to manage logistics, budgets, and multiple priorities effectively.
- Excellent communication skills, both verbal and written, for building relationships and sharing program stories.
- Deep commitment to equity, diversity, and inclusion, with experience applying these principles in program design and delivery.
- Ability to work flexible hours, including occasional evenings and weekends, to meet community needs.
- Comfort with data collection and basic analysis to evaluate program effectiveness.

#### Preferred Qualifications
- Familiarity with Chicago's food systems, neighborhoods, and local farm networks.
- Bilingual skills (Spanish or another language spoken in served communities) a plus.
- Experience in grant reporting or fundraising to support program growth.
- Background in public health, nutrition, or social work.

#### Compensation & Benefits
We offer a competitive salary range of $62,000 - $72,000, based on experience, along with comprehensive benefits including health, dental, and vision insurance; retirement plan matching; full family leave; and 4 weeks of paid time off to support work-life balance and renewal.

#### How to Apply
We encourage applications from candidates of all backgrounds who share our passion for food justice. Please submit your resume and a cover letter explaining your alignment with our mission to jobs@nourishchicago.org with "Mobile Food Pantry Program Manager" in the subject line. Applications reviewed on a rolling basis until filled. Nourish Chicago is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We value lived experiences and perspectives that advance our work for underserved communities.

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